How long will it take to get my beautiful new things?
We know how excited you are to get your gorgeous new things! We ship using a combination of Australia Post and Fastway Couriers to get it to you as quickly as possible. Normally your order is packed and into the post box within 24hours of placing your order, although sometimes it can take a bit longer during sales. You can check the estimated shipping time using the Australia Post Delivery Time Calculator, but we will also send you a tracking number as soon as it is packed. All orders are shipped from postcode 4064. Please check out our shipping policy here
What are your shipping and returns policies?
Do you have a loyalty program?
Yes! We love our regular customers, and have a Milk & Love Insiders Program to reward you with special offers, exclusive pre-order events and hearts every time you shop with us. Find out more about our insiders program here.
How do I breastfeed in these clothes?
We try to include pictures of the breastfeeding access with all of our clothes, but if there isn't one there you can find out more about the different styles of breastfeeding access on this page. All of our breastfeeding tops and dresses are hand selected for easy breastfeeding access. Most of them also include an extra layer of material so that your chest or belly doesn't feel exposed when you're nursing your baby.
How can I find the terms and conditions of using the Milk and Love website?
You can find all of our terms and conditions here.
I'm not getting your emails? How can I join the Milk and Love Mum Community?
We love our Milk and Love Mum community! We send out information about gorgeous new arrivals, members-only special offers and sales info to our Milk and Love Mums first. You can join thousands of Milk and Love Mums and be inspired by joining us now :)
What size of breastfeeding clothes or maternity wear should I buy?
Our clothes are fairly true to size, with an Australia size 12 being equivalent to a Medium. We always recommend checking your measurements against the sizing guide!
My tracking number has no activity?
Sometimes Australia Post doesn't scan the tracking number until delivery. This happens because they are working hard to get your parcel to you as quickly as possible. We send you a shipping confirmation on the day we take it to Australia Post, so you can estimate your delivery from that notification. Sometimes you can call Australia Post and they may have more information on where your parcel is than the website.
Can I use more than one coupon with my order?
Sorry, but our system only allows you to enter one coupon code and will take the last coupon code entered. If you're having any troubles please contact us!
Can you get more of this product for me?
Most of our eco-friendly clothes are ordered 6 to 12 months in advance to be manufactured to order. This is one of the ways that we keep our sustainable and eco-friendly maternity and breastfeeding clothes affordable! Unfortunately this often means it is difficult to source more of a particular size or colour once it is sold out. Please do contact us at email@example.com and we can contact other stockists and our supplier to see if there are any more available.
I'm looking for this particular eco-friendly or natural mumma thingy. Can you help me find it?
If you are looking for something in particular please let us know at firstname.lastname@example.org - we are always open to finding new beautiful eco-friendly products for our Milk and Love Mums!
Where do you find your products?
We research eco-friendly and natural maternity, breastfeeding and baby related products that are available on the market and then ask questions about what materials are used, and where the products are made. We also ask about who made the products and what working conditions they were made under. It is incredibly important to us that we stock products that are made sustainably. Taking small steps toward a more environmentally friendly lifestyle together, we can leave a better world for our children.
I have a beautiful product that I think Milk and Love Mums would love!
If you have an eco-friendly product that you think our Milk and Love Mums would love please contact us at email@example.com - we're always looking for beautiful new sustainable and eco-friendly products for our community. To be considered you will need to tell us about what kind of materials your product is made of, what certifications you have, where it was made and who made it (including working conditions). We will also need to know how you verify this information (certifications, factory visits etc).
I love your range of eco friendly maternity and breastfeeding clothes, how do I become a stockist?
We're incredibly proud to be the Australia Agent for Mothers En Vogue eco friendly maternity and breastfeeding clothes. You can find out more about our Mothers En Vogue range and wholesale information here. Please email us at firstname.lastname@example.org to find out more.
I have a question that isn't on this page!
Please contact us at email@example.com for one of our friendly team members to help you out :) We'd love to hear from you!