Terms and Conditions

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Website Terms of Use

Mobile Terms of use

Privacy Policy

Delivery and Returns Policy

Your Security

Terms and Conditions of Sale

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Website Terms of Use

1. About this Website

This website – www.milkandlove.com.au is published by the Barakat Group Pty Ltd, trading as Milk and Love (ABN: 45 600 926 887)

Your use of this website is subject to these Terms of Use. If you do not accept these Terms of Use, please refrain from using this website or making a purchase from this website.

This website is secured with Up to 256-bit SSL Encryption


2. Website Content

  1. We may at any time add or remove content from this website without notice.
  2. Any articles, blogs, information or content published on this website must be read subject to these Terms of Use.
  3. We use our best endeavours to confirm the accuracy of any information published on this website. You agree to make your own enquiries to verify information provided and to assess the suitability of products before you purchase.
  4. The information, materials, resources and services on this website concerning lactation support is provided for general information purposes only. It is not professional health advice intended to be comprehensive. You are responsible for taking appropriate independent advice from a health services professional before acting or relying on any of it to ensure that it meets your particular requirements. You should report any error or omission in any information, material or service, via customer feedback.
  5. To the extent permitted by law, neither we nor any third party will be liable for any errors in content, or for any actions you take in reliance on them.

3. Your Use of the Website

  1. You agree to use this website only for purposes that are permitted by these Terms of Use or any applicable law or regulation.
  2. You agree that you will not engage in any activity that interferes with or disrupts this website.
  3. You agree that you will only use this website, services or contents for your personal, non-commercial use.

4. Intellectual Property Rights

All right, title and interest in and to this website and its contents are and will remain the property of Milk and Love and any relevant third party.

5. Links to Other Websites

This website may contain links to other websites, contents or resources, which are owned or operated by third parties. These linked websites are not under our control and we are not responsible for the operation, availability or contents of a linked website. The inclusion of a link does not imply our endorsement of a linked website.

6. Your Security

We take all reasonable steps to maintain the security and integrity of your personal information including using up to 256-bit SSL Encryption on all sensitive transactions.  

However given the nature of the internet we cannot guarantee that any data transmission is totally secure, free from viruses, fault or other conditions which may interfere with your computer system or security of your data.

7. Disclaimer

We make no representations or warranties of any kind, express or implied, in relation to any information, content, materials or products included in this website or to its availability or suitability, except as otherwise provided under any applicable law. The use of the information on this website is at your own risk. To the extent permitted by law, we exclude all liability in respect of any injury, loss or damage arising out of, or related to, the use, or inability to use, the products on this website. If any liability is not able to be excluded by law, we limit our liability to the extent permitted under the Competition and Consumer Act.

8. Governing Law and Jurisdiction

These Terms of Use are governed by the laws of Queensland, Australia. If you access this website in a jurisdiction other than Queensalnd, Australia, you are responsible for compliance with the laws of that jurisdiction, to the extent that they apply. We make no representations that the content of this website complies with the laws of any country outside Australia.

9. General

These Terms of Use may be amended at any time without notice and your access to this website may be terminated at any time without notice. Your continued use of this website following such amendment of these Terms of Use will represent an agreement by you to be bound by the Terms of Use as amended.
7 February 2012

Mobile Terms of Service

Milk and Love

Last updated: Jan. 13, 2023

The Milk and Love mobile message service (the "Service") is operated by Milk and Love (“Milk and Love”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Milk and Love’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Milk and Love through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Milk and Love. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to MilknLove or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Milk and Love mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to MilknLove or email hello@milkandlove.com.au.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.


Terms and Conditions of Sale

All orders and purchases made through this website are subject to these Terms and Conditions of Sale and the Terms of Use (above). These Terms and Conditions may change from time to time without prior notice. Your continued use of this website following such amendment of these Terms and Conditions of Sale will represent an agreement by you to be bound by the Terms and Conditions of Sale as amended.

All prices listed on this website are in Australian dollars and all charges will be processed in Australian dollars. Prices include GST where applicable.
Payments must be made in full prior to delivery. Payments must be made via Credit Card, Paypal or Direct Deposit.


Our Privacy Policy available on this website explains how your personal information is collected and managed by us.